Contact and support
A clear answer about support availability.
KezaroPay has not yet published a verified public support email or connected a live support inbox. This page explains that limit; it does not contain a form that pretends to deliver a message.
What the workspace support screen does
The support screen currently creates a test ticket in your browser’s local workspace. The ticket is useful for exploring the interface, but it is not sent to an operator or support queue.
Do not put payment credentials, identity documents or sensitive customer information into that testing form. A displayed ticket reference is not evidence that someone received your request.
Account recovery is also limited
Account creation and sign-in are available. Password-reset email delivery has not been connected, so the current release cannot promise a recovery email or a response through an external inbox.
A live contact channel and transactional email service need to be configured before customers can rely on them. No response-time commitment is published.
Information to prepare for future support
When a verified channel is available, a clear report should identify the affected page, what you expected, what happened and when it occurred. Use a record reference where available and redact any screenshot.
Never share a password, recovery code, complete card number or private wallet key. Current product rules and storage limitations are documented below.